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Operations Manager

We are looking for a talented operations/facilities professional to join the team and deliver an excellent operational environment at Museum of the Home.


£36,300 per year with generous pension and holiday



Closing date

5.00 pm on 25 September 2023


Interviews will be held on 2 October 2023

Working hours

35 hours per week, generally Monday-Friday but with some evening/weekend work. We also welcome applications for flexible working.

About the role

This role manages a broad range of services to ensure that the museum is clean, safe, secure and maintained.

The main tasks will be:

  • Managing contracts with a range of maintenance, cleaning and security contractors
  • Ensuring that the museum is safe, secure, maintained accessible and legally compliant
  • Leading on emergency response and incident management
  • Ensuring the museum is safe and compliant with safety legislation
  • Working on capital developments and leading strategic maintenance

About you

You’ll be an experienced operations/facilities professional looking for a new challenge. You’ll have experience managing contracts and providing both reactive and proactive facility management in a museums or heritage environment.

You will be able to show you can:

  • Negotiate and manage a range of contracts for provision of services
  • Manage health and safety in a busy museum environment
  • keep policies and procedures up to date manage budgets
  • Be a great team player

Please note that offers are subject to DBS clearance if appropriate for the role.

How to apply 

Please do not send a CV or cover letter, we will only consider applications with a completed application form. Please read the instructions and download the application form before applying. 

  1. Download and complete the application form (below) 
  2. Save your application form as a Word document or pdf
  3. Upload your completed application form to the online application portal and enter your personal details.

You will need to upload your completed application form and enter your personal details in one sitting. It is not possible to save your application and return to it later. Please note this portal does not work in Internet Explorer.

Full job description (PDF)

Download application form (Word)

Online application portal

After applying

Due to the quantity of applications, we will only contact those invited to interview. If you do not hear from us by the interview date you have been unsuccessful - we encourage you to stay up to date with upcoming opportunities to volunteer or work with us.

Inclusive and accessible recruitment

As a Disability Confident Committed employer, our recruitment is inclusive and accessible. If you would like to request an alternative application format on disability grounds please contact us on

You may wish to discuss reasonable adjustments for a role that interests you. If so please state this on your application and we will be in touch with you.